Most of the products we sell on Make Them Roar are delivered directly from the manufacturer unless otherwise stated.
Each item therefore has their individual returns policy and any returns must be in accordance with these respective policies. Each of our partner brand’s policies can be viewed via their respective websites. If you have any queries, please get in touch with us via hello [at] makethemroar.com
Most items can be returned when the following conditions apply:
- You must notify Make Them Roar immediately or within 14 days after receiving your item if you want to return it
- You must return the item directly to the respective manufacturer within 14 days
- The item must be in perfect condition, or in the same condition it has been delivered to you
- You are responsible for postage and shipping if the product is returned, unless the item is faulty
- If the item is faulty, take photos of the issues you have discovered and email us at hello [at] makethemroar.com so we can provide you with the respective return address
- Please send items via a recorded method and keep a tracking number. Make Them Roar is not responsible if products are not received.
If you are requesting a refund prior to order completion, we might ask you to pay the respective per transaction fee.